IBA Privacy Policy

IBA is committed to the protection of your personal privacy. IBA takes its responsibilities under the law very seriously. We also regard privacy compliance as an integral part of good relations with our customers and other stakeholders.

If you have any concerns or would like to access your information please contact

The Privacy Officer
Metcash Trading Limited
4 Newington Road
Silverwater NSW 2128 Tel: (02) 9741 3000
Email: privacy@metcash.com 

IBA PRIVACY POLICY

IBA is committed to the protection of personal privacy. This document sets out IBA’s policy for privacy protection. It reflects new privacy law - the ’Private Sector Privacy Law’ - which came into effect in Australia on 21 December 2001. The new law embodies 10 ’National Privacy Principles’. Those principles form the basis of IBA’s policy. IBA takes its responsibilities under the new law very seriously. We also regard privacy compliance as an integral part of good relations with our customers and other stakeholders.

IBA Privacy Policy

IBA  is committed to the protection of your personal privacy. The National Privacy Principles contained in the Privacy Act apply to IBA from December 2001. The National Privacy Principles form the basis of this policy. This policy describes how IBA manages your personal information.

Your Personal Information

IBA may hold the following information about you:

name, address, telephone number;
e-mail address;
occupation and position;
business and financial information;
customer profile, preferences and other related information; or
any other information received by IBA in the course of providing you with its products or services.
Managing Your Personal Information

IBA may use your personal information:

to assist in providing you with its products or services;
for the purpose of customer, agent or contractor selection and support;
for the purpose of providing credit to you;
for the purpose of marketing activities such as direct marketing and generally to promote its products and services; and
for its internal administrative, planning, product development and research needs.
IBA will not disclose your personal information to any other person except in the ordinary course of its business, which may include providing your information to a marketing or mailing organisation on a confidential basis, to promote its products and services to you. IBA will not permit that information to be disclosed by the marketing or mailing organisation to any other person.

You may choose not to receive any communications from IBA at any time (except for communications essential for doing business with IBA, such as tax invoices).

Accessing Your Personal Information

At any time, you can access your information by contacting:
Privacy Officer
Metcash Trading Limited
4 Newington Road
Silverwater NSW 2128
Phone: (02) 9741 3000
Fax: (02) 9741 3399
E-mail: privacy@metcash.com 

If IBA holds information that you are entitled to access, it will provide you with such access in the most appropriate and convenient way.

If you think that any of your personal information held by IBA is inaccurate or incomplete, you may ask IBA to amend that information. IBA will amend the information as requested by you if it believes the information requires amendment. If IBA  does not amend the information as requested by you, it will still make a note that you do not agree with the information.

If you wish to ask any questions about anything related to this policy or make a complaint, or do not wish to receive further communications from IBA, please contact the Privacy Officer.

Status

This is a policy of IBA and is current as at December 2001. Although IBA intends to observe this policy, it is not legally binding. Subject to any overriding legal obligations, IBA may change or cancel or deviate from this policy at any time.