IBA Privacy Policy

Independent Brands Australia Pty Ltd - Privacy Policy

Independent Brands Australia Pty Ltd ABN 52 097 248 621 and its related bodies corporate (IBA) is committed to the protection of personal privacy within the scope of applicable law. This Privacy Policy covers IBA's treatment of personally identifiable information that we collect or hold about individuals.

The information we collect: IBA may collect information about you such as your name, associated company names, address, e-mail and other contact details, position, occupation, business and financial information and information about products or services you have obtained from us or are interested in. Where practicable, we will make the purpose for which we collect personal information clear at the time of collection. If you do not provide us with certain information we may be unable to provide you with access to our services or products.

Users can generally visit IBA websites without revealing who they are or other personal information. IBA will not collect any personal information about visitors to its websites except when they knowingly provide it. Our websites may also provide links or references to non-IBA websites and resources. Such websites and resources are not subject to this Privacy Policy. You should review the privacy policy of each individual non-IBA website you access via links from our websites and assess whether the policy of each non-IBA website is satisfactory to you before you use that website.

Cookies: The IBA websites use cookies to track user traffic patterns and to better serve you when you revisit the website. A cookie is a small data file that a website may write to your hard drive when you visit it. A cookie file can contain information, such as a user ID which the website uses to track the pages you have visited. You can refuse all cookies by turning them off in your browser. However, full functionality for the IBA websites requires the use of cookies. 
How we use your information:IBA will use the personal information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally we will only use and disclose your personal information as follows: · to establish and maintain your relationship with IBA, including in some cases disclosing your name and address (as required by law) and providing you with information necessary to allow you to remain in contact with IBA; · to provide the products or services you have requested from IBA and keep a record of them; · to provide credit to you, which may include disclosures to credit reporting agencies; · to answer your inquiry; · to register you for events or promotions; · to assist us to make IBA's services and products more valuable or useful to you; · to undertake direct marketing of products or services of IBA and other parties and to keep you informed of new developments we believe may be of interest to you. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications; · to third parties who work with us in our business and provide, promote or improve the products or services you have requested or are interested in, such as manufacturers and suppliers, couriers and delivery contractors, marketing consultants and promotions companies, website hosts and IT consultants and professional advisers such as management consultants, lawyers and accountants.
 
Access to your information: You can request access to the personal information that IBA holds about you by contacting our Privacy Officer as set out below. We will provide you with access to your personal information unless we are legally authorised to refuse your request. We may charge a reasonable amount for providing access.

If you wish to change personal information that is out of date or inaccurate at any time please contact us. After notice from you, we will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date. If you wish to have your personal information deleted please let us know and we will delete that information wherever practicable.

We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will give you reasons for our decision and, in the case of amendment, we will include a note with your personal information that you have disputed its accuracy.

Security: IBA will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files.

The Internet is not a secure method of transmitting information. Accordingly, IBA cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information.

Changes to this Privacy Policy: IBA may amend this Privacy Policy from time to time by posting the amended version on our websites. We suggest that you visit our websites regularly to keep up to date with any changes.
Contacting us: If you would like any further information, or have any queries, problems or complaints relating to our Privacy Policy or our information handling practices in general, please contact our Privacy Officer using the following details:
The Privacy Officer
Independent Brands Australia Pty Ltd
50 Waterloo Road
Macquarie Park NSW 2113
Tel: (02) 9741 3000
Fax: (02) 9741 3027
 

Independent Brands Australia Pty Ltd - Website Terms & Conditions

Legal agreement:  The following Terms & Conditions (Terms), together with our Privacy Policy are the complete terms of a legal agreement between you and Independent Brands Australia Pty Ltd ABN 52 097 248 621 and related entities (IBA) in relation to your access to and use of this website. By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms.  If you do not agree to these Terms, do not use this website.

Variation:  IBA may alter these Terms from time to time by posting the altered version on this website. You should visit the website regularly to keep up to date with any alterations. By continuing to use this website, you accept the Terms current at the time you access and use it.

Trading relationship:  If you have a trading relationship with IBA, that trading relationship is governed by a separate agreement between you and IBA.  However, these Terms also apply to your use of this website.

Intellectual property:  Material and content displayed on or comprised by this website including text, graphics, logos, button icons, images, the website layout and software is subject to copyright owned by IBA or its suppliers.  That material and content is protected by the Copyright Act 1968 (Cth) and other international copyright laws.  Brands, names, images and logos displayed on the website may be the subject of registered trade marks of IBA or its suppliers and protected by the Trade Marks Act 1995 (Cth) and other international trade mark laws.  You may access, display, download and print portions of the website only for personal non-commercial use or for good faith commercial dealings with IBA, and subject to these Terms.  This permission is subject to you not modifying or republishing the content displayed on this site, keeping intact all copyright, trade mark, and other proprietary notices, and any additional restrictions or express exceptions displayed on the website.  Any other use of material on this website including the reproduction, modification, distribution, transmission, re-publication or display of the content on this site is strictly prohibited.

Information on the website:  Information on this website may or may not change from time to time.  It is not promised or guaranteed to be correct, current or complete. This website may contain technical inaccuracies or typographical errors.  IBA assumes no responsibility (and expressly disclaims responsibility) for updating this site to keep information current or to ensure the accuracy or completeness of any posted information.  Accordingly, you should confirm the accuracy and completeness of all posted information before making any decision based on information on this website.

Advice:  This website may contain advice and other tips and information including in relation to nutrition.  That advice and information is of a general nature only.  It should not be relied on as applying to your specific situation.  Obtain specialist advice in appropriate situations.

Third-party material:  This website may provide links or references to third party websites (Linked Sites) or display material sourced from a third party (including a product supplier or consumer) (Third Party Material).  IBA is not responsible for and does not endorse:  (a) the content of Linked Sites or Third Party Material; (b) any use or misuse of information you may supply to or obtain from a Linked Site or any Third Party Material; or (c) any goods or services offered via Linked Sites.  IBA does not warrant or represent the accuracy, utility or any other characteristic of Third Party Material or information or content appearing on Linked Sites.  IBA is not a party to or responsible for any transactions you may enter into with third parties, even if you learn of such parties (or use a link to such parties) from this website.

Viruses: You are responsible to protect your computer from malicious or destructive content and programs such as viruses, worms and Trojans, and to protect your information as you deem appropriate.

Use of this website:  You agree to comply with all domestic and international laws applicable to your use of this website.  Without limitation, you agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this website, including by uploading or transmitting through the website any viruses, worms, trojans or other potentially destructive programs designed to interfere with, interrupt or disrupt the normal operating procedures of this website or any computer. You must not post on this website any material that is abusive, defamatory, obscene, contrary to law or to the rights of any party.  IBA may block or delete from this website any material you post that IBA decides contravenes those requirements.  You must not impersonate or misappropriate the identity of another person.  Use of this website in contravention of these Terms may result in you being banned from the website and being liable to IBA for breach of contract and/or infringing applicable law.

Disclaimer of warranty:  You use this website at your sole risk.  To the extent legally permitted, all materials, information, products, programs and services are provided “as is”, with no warranties, conditions, representations or guarantees (Warranties) whatsoever.  To the extent legally permitted, IBA expressly disclaims all implied, statutory and other Warranties, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement of proprietary and intellectual property rights.  Without limitation, IBA does not represent or warrant that the functions within this website will be uninterrupted, error-free or secure, that any defects will be corrected, or that the website or the server that makes this website available is free of viruses or other harmful elements.  You agree that in using this website you have not relied on any Warranty made by IBA not expressly contained in these Terms.  You understand and agree that if you download or otherwise obtain materials, information, products, software, programs or services, you do so at your own discretion and risk and that you will be solely responsible for any damages that may result, including loss of data or damage to your computer system.  

If applicable law prohibits the exclusion of any of the Warranties referred to above, to the extent legally permitted, IBA limits its liability for breach of any such Warranties to resupply of the affected products or services or payment of the cost of resupply of the affected products or services, at IBA’s discretion.

Limitation of liability: To the extent legally permitted, IBA is not liable to any party for any direct, indirect, incidental, special, exemplary or consequential damages of any type related to or arising from: (a) this website;  (b) any use of this website or of any site or resource linked to, referenced or accessed through this website; or (c) the use or downloading, or access to, any materials, information, products or services, including, without limitation, any lost profits, business interruption, lost savings or loss of programs or other data.  These exclusions apply even if IBA is expressly advised of the possibility of such damages and extend to all causes of action, whether based on contract, warranty, tort (including negligence) or any other legal theories. To the extent that the above exclusion of liability is unenforceable, invalid or ineffective for any reason, it will be severed from these Terms and IBA’s maximum aggregate liability to you for all losses, damages and other amounts referred to in the above exclusions of liability under any cause of action referred to in the above exclusion of liability is limited to AUD$50.00.

Indemnity:  You agree to indemnify, defend and hold harmless IBA from and against all losses, expenses, claims, proceedings and damages of every kind due to or arising out of any violation of these Terms, the rights of another party or any applicable law or arising out of any activity related to your account, by you or any other person accessing this website using your Internet account.  The indemnity in this clause extends to and applies for the benefit of IBA’s officers, directors, employees, agents, contractors, licensors and suppliers.

Password security:  If you are allocated a password to access any part of this website, you are responsible to prevent the password being disclosed to any third party.

Privacy:  Your privacy is important to IBA.  By providing your details to IBA via the website, you consent to IBA maintaining, recording, holding and using that information to process orders, to improve service to customers and to inform you of promotions.  Further information about the collection and use of your personal information is contained in our Privacy Policy.

Applicable law: These Terms are governed by the law of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales and its appellate courts.